{"id":1560,"date":"2019-04-05T08:21:28","date_gmt":"2019-04-05T15:21:28","guid":{"rendered":"https:\/\/ascentblog.org\/?p=1560"},"modified":"2019-04-22T09:04:56","modified_gmt":"2019-04-22T16:04:56","slug":"clinical-communications","status":"publish","type":"post","link":"https:\/\/ascentblog.org\/clinical-communications\/","title":{"rendered":"Clinical Communications"},"content":{"rendered":"\n

Communication\nis critical in any health care organization. A breakdown in communication can\nhave an adverse effect on patient care and might even lead to costly medical\nerrors. With the proliferation in devices such as smartphones, mobile apps and\nonline portals, there are more ways than ever to communicate these days. Still,\nit\u2019s important to use this technology wisely in order to get the biggest\nbenefit. <\/p>\n\n\n\n

Avoiding\nCommunication Mistakes<\/strong><\/h2>\n\n\n\n
\"\"<\/figure><\/div>\n\n\n\n

According\nto industry experts, health care organizations make four common mistakes when\ndeveloping a communication system:<\/p>\n\n\n\n

  • Selecting the application with the most features at the lowest\nprice<\/li>
  • Implementing applications with overlapping functionality to\nappease company stakeholders<\/li>
  • Believing that communication tools will solve all of a clinic\u2019s\nprocess problems<\/li>
  • Choosing a tool because it\u2019s popular<\/li><\/ul>\n\n\n\n

    The\nbest way to avoid falling into these traps? Make sure to base your decisions on\none goal: your practice\u2019s unique needs. Look for a technology solution that\nwill help you optimize this. Doing so requires a collaborative approach\ninvolving everybody who will utilize the technology. Which, essentially, is\neverybody within your organization. Without input from the entire staff, you\nrisk reaping minimal return on your investment. It\u2019s better to not even bother\nin the first place!<\/p>\n\n\n\n

    The\nfirst step toward successful implementation of a communications platform\ninvolves taking a close look at your organization\u2019s current communication\ntechnology. Different departments have different workflow needs, so break it\ndown by individual unit to learn how efficiency can be improved. Ask yourself\nthree questions:<\/p>\n\n\n\n

    • What needs to be communicated?<\/li>
    • When does it need to be communicated?<\/li>
    • In what format does it need to be communicated?<\/li><\/ul>\n\n\n\n

      You\u2019ll\nalso need to consider your company\u2019s \u201cmobile maturity.\u201d Most likely, the\ncommunication platform you ultimately choose will be largely mobile-based.\nRemember that your staff\u2019s primary responsibility involves caring for patients,\nnot checking messages. It\u2019s important you provide tools that will prevent\ncommunication barriers and keep your staff focused on delivering quality care. <\/p>\n\n\n\n

      Important\nconsiderations beyond individual department needs include patient safety and\nsatisfaction; return on investment; regulatory compliance; and improved overall\nstaff efficiency. The communication platforms most likely to garner widespread\npositive feedback are secure systems with robust interfacing that are intuitive\nto use. <\/p>\n","protected":false},"excerpt":{"rendered":"

      Communication is critical in any health care organization. A breakdown in communication can have an adverse effect on patient care and might even lead to costly medical errors. With the proliferation in devices such as smartphones, mobile apps and online portals, there are more ways than ever to communicate these days. Still, it\u2019s important to…<\/p>\n","protected":false},"author":3,"featured_media":1561,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"schema":"","placeID":"","no_match":false,"name":"","company":"","review":"","address":"","city":"","state":"","zip":"","lat":"","lng":"","phone1":"","phone2":"","fax":"","mon1":"","mon2":"","tue1":"","tue2":"","wed1":"","wed2":"","thu1":"","thu2":"","fri1":"","fri2":"","sat1":"","sat2":"","sun1":"","sun2":"","hours-note":"","footnotes":""},"categories":[7],"tags":[],"yoast_head":"\nClinical Communications | ASCENT: Administrator Support Community for ENT<\/title>\n<meta name=\"description\" content=\"ASCENT: Administrator Support Community for ENT | Communication is critical in any health care organization. A breakdown in communication can have an adverse effect on patient care and might even lead to\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ascentblog.org\/clinical-communications\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Clinical Communications | ASCENT: Administrator Support Community for ENT\" \/>\n<meta property=\"og:description\" content=\"ASCENT: Administrator Support Community for ENT | Communication is critical in any health care organization. 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