{"id":819,"date":"2018-10-29T17:04:30","date_gmt":"2018-10-30T00:04:30","guid":{"rendered":"https:\/\/fueldev.site\/~ascentbl\/?p=819"},"modified":"2018-12-31T10:55:53","modified_gmt":"2018-12-31T18:55:53","slug":"agreeing-to-disagree-how-to-handle-difficult-conversations-with-peers","status":"publish","type":"post","link":"https:\/\/ascentblog.org\/agreeing-to-disagree-how-to-handle-difficult-conversations-with-peers\/","title":{"rendered":"Agreeing to Disagree: How to Handle Difficult Conversations with Peers"},"content":{"rendered":"<p>In a perfect world, everybody would get along wonderfully and there would be no disagreements between coworkers. We all know such expectations are unrealistic, of course. That doesn\u2019t mean you can\u2019t resolve disputes courteously. When it\u2019s necessary to have difficult conversations with your peers, there are strategies you can follow that promise positive results.<\/p>\n<h2><strong>Tips for Handling Difficult Situations<\/strong><\/h2>\n<p>The health care industry is no different than others when it comes to working relationships. From time to time, people are going to butt heads. Top health care leaders across the United States have tips on diffusing confrontational situations and having difficult conversations with peers when necessary. Their input includes the following:<\/p>\n<ul>\n<li>Remain calm and professional. It helps to operate under the assumption that the person with whom you disagree did not have bad intentions. Often, simple misunderstandings get blown out of proportion. Always give the other party the benefit of the doubt.<\/li>\n<li>Deal with the situation in a timely manner. Address the problem immediately rather than letting it fester. Few people enjoy confrontation, but procrastination is never an effective tactic. Postponing an important talk only makes the problem worse.<\/li>\n<li>Be as specific as possible with your concerns. Come prepared not only with examples of issues you are having, but with ideas to rectify the problem, as well.<\/li>\n<li>Speak with others first to ensure your interpretation of the situation isn\u2019t overblown. Sometimes, problems seem bigger than they really are, and can appear gargantuan in our minds. Eliciting feedback from other coworkers will help assure you that the situation is (or is not) as black-and-white as it appears.<\/li>\n<li>Make sure you allot plenty of time for the conversation. Rushing through your concerns with one eye on the clock sends the wrong message; you\u2019ll need an opportunity to sit down with the other person and discuss, in detail, the nature of the problem. Allow the other individual to share his\/her side of the story, as well. The goal is to find common ground, which often takes a bit of time.<\/li>\n<li>Listen more and talk less. Obviously, you\u2019ll want to raise your concerns initially, but let the other person tell their story, and resist the urge to interrupt. A willingness to listen demonstrates a desire to understand the other person\u2019s intentions and find a resolution. Keep in mind that as difficult as the conversation is for you, it\u2019s just as bad \u2013 if not worse \u2013 for your peer.<\/li>\n<li>Be willing to forgive and forget. A gentle approach to the conversation will help set the tone. Often, there are extenuating circumstances in the other person\u2019s life that may be affecting their performance or behavior. Remember that we all have personal issues and be willing to compromise if there is a valid reason.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In a perfect world, everybody would get along wonderfully and there would be no disagreements between coworkers. We all know such expectations are unrealistic, of course. That doesn\u2019t mean you can\u2019t resolve disputes courteously. When it\u2019s necessary to have difficult conversations with your peers, there are strategies you can follow that promise positive results. Tips&#8230;<\/p>\n","protected":false},"author":3,"featured_media":820,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"schema":"","placeID":"","no_match":false,"name":"","company":"","review":"","address":"","city":"","state":"","zip":"","lat":"","lng":"","phone1":"","phone2":"","fax":"","mon1":"","mon2":"","tue1":"","tue2":"","wed1":"","wed2":"","thu1":"","thu2":"","fri1":"","fri2":"","sat1":"","sat2":"","sun1":"","sun2":"","hours-note":"","footnotes":""},"categories":[5],"tags":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.5 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Agreeing to Disagree: How to Handle Difficult Conversations with Peers | ASCENT: Administrator Support Community for ENT<\/title>\n<meta name=\"description\" content=\"ASCENT: Administrator Support Community for ENT | In a perfect world, everybody would get along wonderfully and there would be no disagreements between coworkers. 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We all know such expectations are","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/ascentblog.org\/agreeing-to-disagree-how-to-handle-difficult-conversations-with-peers\/","og_locale":"en_US","og_type":"article","og_title":"Agreeing to Disagree: How to Handle Difficult Conversations with Peers | ASCENT: Administrator Support Community for ENT","og_description":"ASCENT: Administrator Support Community for ENT | In a perfect world, everybody would get along wonderfully and there would be no disagreements between coworkers. 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